Cathay Pacific Hangzhou Office in China

  • Unit 2004, Tower 2, Raffles City, No. 228 Xinye Road, Hangzhou, Zhejiang, China

  • 400 815 2888

  • 24 Hours / 7 Days

  • customercare@cathaypacific.com

  • customercare@cathaypacific.com

Cathay Pacific Hangzhou Office in China is located at Unit 2004, Tower 2, Raffles City, No. 228 Xinye Road, Hangzhou, Zhejiang, China (No walk-in ticketing office). 

Cathay Pacific Hangzhou Office Contact Information

Office DetailsInformation
Office AddressUnit 2004, Tower 2, Raffles City, No. 228 Xinye Road, Hangzhou, Zhejiang, China
CityHangzhou
State/CountryChina
Contact Number400 815 2888
Email Addresscustomercare@cathaypacific.com
Working Hours24/7
Official Websitehttps://www.cathaypacific.com
Check-inwww.cathaypacific.com/cx/en_IN/faqs/check-in/online-check-in.html
Flight Statuswww.cathaypacific.com/cx/en_IN/prepare-trip/flight-status.html#/flight-status

Cathay Pacific Head Office Information

Head Office DetailsInformation
Headquarters8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong
Phone Number800-050-2163
Fax Number+852 2747 3333
Websitehttps://www.cathaypacific.com

Hangzhou Xiaoshan International Airport Address, Contact Details and Location on Map

Airport DetailsInformation
Airport NameHangzhou Xiaoshan International Airport
Airport CodeHGH
Airport AddressXiaoshan District, Hangzhou, Zhejiang, China
Terminal Used By Virgin AtlanticTerminal 4
Airport Contact Number+86 571 8666 2999

Cathay Pacific Hangzhou Office Support And Service

Flight BookingTicket CancellationDelayed Flights
Business ClassCheck-inBaggage Allowance
Airport WiFiIn-Flight EntertainmentDuty-Free Allowance
Immigration ServicesAirport LoungesVisa Services
Economy ClassAirport TransfersValet Parking
Airport FacilitiesMissing LuggageMeet and Greet
Flight/Visa InfoFlight WiFiVisa on Arrival
MilesIn-Flight MealsFlight Rescheduling

Aircraft/Planes operated by Virgin Atlantic

  • Airbus A321neo
  • Airbus A330-300
  • Airbus A330-900
  • Airbus A350-900
  • Airbus A350-1000
  • Boeing 777-300
  • Boeing 777-300ER
  • Boeing 777-9
  • Airbus A350F
  • Boeing 747-400ERF
  • Boeing 747-8F

Frequently Asked Questions (FAQ)

What is Cathay Pacific Hangzhou Office Address?

The Cathay Pacific Hangzhou Office is located at Unit 2004, Tower 2, Raffles City, No. 228 Xinye Road, Hangzhou, Zhejiang, China.

Where can I reach Cathay Pacific customer service in writing?

You can contact Cathay Pacific customer service by filling out their Customer Care form on its website.

How to contact Cathay Pacific in Hangzhou?

You can contact Cathay Pacific in Hangzhou by calling 400 815 2888.

Does the office help with changes to flight dates or time?

Yes, expert team are there to assist you with step by step guidance.

Can I reach Cathay Pacific customer service via text?

Yes, you can reach Cathay Pacific customer service through Facebook Messenger, Message, and WhatsApp.