Cathay Pacific Surabaya Office in Indonesia is located at Suite 700, 7th Floor, Plaza BRI, Jl. Jend. Basuki Rachmat No. 122, Surabaya 60271, East Java, Indonesia.
Cathay Pacific Surabaya Office Contact Information
| Office Details | Information |
| Office Address | Suite 700, 7th Floor, Plaza BRI, Jl. Jend. Basuki Rachmat No. 122, Surabaya 60271, East Java, Indonesia |
| City | Surabaya |
| State/Country | East Java, Indonesia |
| Contact Number | 001-803-006-50000 |
| Email Address | customercare@cathaypacific.com |
| Working Hours | 24/7 |
| Official Website | https://www.cathaypacific.com |
| Check-in | www.cathaypacific.com/cx/en_IN/faqs/check-in/online-check-in.html |
| Flight Status | www.cathaypacific.com/cx/en_IN/prepare-trip/flight-status.html#/flight-status |
Cathay Pacific Head Office Information
| Head Office Details | Information |
| Headquarters | 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong |
| Phone Number | +852 2747 3333 |
| Fax Number | 800-050-2163 |
| Website | https://www.cathaypacific.com |
Juanda International Airport Address, Contact Details and Location on Map
| Airport Details | Information |
| Airport Name | Juanda International Airport |
| Airport Code | SUB |
| Airport Address | Jl. Ir. H. Juanda, Betro, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
| Terminal Used By Cathay Pacific | International Terminal |
| Airport Contact Number | +62 31 2986200 |
Cathay Pacific Surabaya Office Support And Service
| Flight Booking | Ticket Cancellation | Delayed Flights |
| Business Class | Check-in | Baggage Allowance |
| Airport WiFi | In-Flight Entertainment | Duty-Free Allowance |
| Immigration Services | Airport Lounges | Visa Services |
| Economy Class | Airport Transfers | Valet Parking |
| Airport Facilities | Missing Luggage | Meet and Greet |
| Flight/Visa Info | Flight WiFi | Visa on Arrival |
| Miles | In-Flight Meals | Customer Support |
Aircraft/Planes Operated by Cathay Pacific
- Airbus A321neo
- Airbus A330-300
- Airbus A330-900
- Airbus A350-900
- Airbus A350-1000
- Boeing 777-300
- Boeing 777-300ER
- Boeing 777-9
- Airbus A350F
- Boeing 747-400ERF
- Boeing 747-8F
Frequently Asked Questions (FAQ)
What is Cathay Pacific Surabaya Office Address?
The Cathay Pacific Surabaya Office is located at Suite 700, 7th Floor, Plaza BRI, Jl. Jend. Basuki Rachmat No. 122, Surabaya 60271, East Java, Indonesia.
Where can I reach Cathay Pacific customer service in writing?
You can contact Cathay Pacific customer service by filling out their Customer Care form on its website.
How to contact Cathay Pacific in Surabaya?
You can contact Cathay Pacific in Surabaya by calling 001-803-006-50000.
Does the office help with changes to flight dates or time?
Yes, the office provides assistance with flight date changes, ticket modifications, rebooking, and other travel-related services.
Can I reach Cathay Pacific customer service via text?
Yes, you can reach Cathay Pacific customer service through Facebook Messenger, Messages, and WhatsApp.